ClearFeed
Member of Technical Staff
Key Metrics & Impact
Key Projects & Contributions
Dark Mode System
Comprehensive theme system applied across the app with consistent tokens and accessibility.
Impact
Improved UX and readability in low-light; increased session duration.
Technologies Used
Passwordless Authentication
Magic-link based login for frictionless and secure access.
Impact
Reduced login friction and improved onboarding conversion.
Technologies Used
Business Schedules & SLAs
Configurable schedules, holidays, and SLA policies integrated into support workflows.
Impact
Greater operational reliability and clearer customer expectations.
Technologies Used
Performance Optimization
Refactoring, memoization, and caching at hot paths.
Impact
~40% faster load times and snappier interactions.
Technologies Used
Brand-Customizable Webchat
Drag-positionable widget with brand theming, logo/colors, and improved input ergonomics (Shift+Enter).
Impact
Consistent brand experience and higher conversation starts.
Technologies Used
Major Achievements
Contributed to ClearFeed’s core product that makes enterprise support as seamless as chatting—working across the main webapp, customer portal, and a new webchat widget.
Shipped 100+ features and improvements in ~6 weeks, including dark mode, passwordless login (magic links), business schedules & SLA policies, and onboarding UX upgrades.
Improved frontend performance with component refactors, memoization, and caching—reducing page load time by ~40% and boosting responsiveness across the platform.
Authored 200+ PRs and reviewed 70+ PRs, becoming one of the top committers while ensuring code quality, logic correctness, and adherence to engineering guidelines.
Adopted an AI-first workflow using Cursor, MCP agents, and the Cubic AI reviewer to accelerate delivery, improve debugging accuracy, and maintain high-quality output under tight timelines.
Technologies & Tools
Challenges Overcome
Shipping at startup velocity while safeguarding performance and reliability.
Coordinating cross-surface changes across webapp, portal, and webchat.
Embedding AI tools responsibly into day-to-day development.
Key Learnings
AI-assisted, test-conscious development for faster iteration without quality loss.
Scalable UI architecture and performance tuning in production.
Effective PR review habits for team velocity and code health.
About ClearFeed
ClearFeed is revolutionizing customer support by making it as easy and fast as chatting.
Interested in Working Together?
Let's discuss how I can bring similar value to your next project.